Our Services
We provide training & consultation in three areas:
Diversity, Communication and Leadership.
Our services, tailored to different levels of experience, are optimal for groups as well as individuals who prefer one-to-one coaching.
We offer strategic consulting, auditing, webinars, workshops and e-learning programs that suit your unique needs.
Our services can range from a half-day training option to a year-long series of consultations or workshop modules leading to certification.
We offer a FREE LISTENING SESSION during which you can discuss your goals.
Inclusion training & strategy
We provide one-to-one or group training and consultations on every aspect of inclusion in an organizational setting. Our training features RolePlayResults™ – the chance to practice behaviors in a safe space – along with design thinking that drives innovation.
Strategic D&I Planning:
Inclusion Stars Roadmap™
What are the core components of an Inclusive Workplace? How can you persuade leaders and frontline employees to buy into an inclusion plan? How do you set goals, KPIs for inclusion? We answer these questions based on your unique needs, aspirations and market. Sit down with us one to one or in a group and brainstorm your way to exponentially bigger retention, performance and productivity with our Inclusion Stars Roadmap™.
50 Ways to Fight Gender Bias and
Empower Women in the Workplace
We address the hidden biases that hurt women in the workplace. We discuss how these biases impact hiring, promotions and retention. We also address age, motherhood, microaggressions, company culture, networking and mentoring. Count on brainstorming and role play that bring a new perspective to employees at every level. This program can be conducted in modules, for small groups, or as a unique leadership journey for individuals.
RolePlay Results™
RolePlayResults™ combines design thinking and improvisation. The program provides all employees a chance to practice inclusive behaviors and prevent/interrupt these behaviors at work. Participants in RolePlayResults™ develop conflict-resolution skills that are directly applicable to their organizational environment. Leaders can also use RolePlayResults™ to business outcomes and talent retention through strengthening their emotional intelligence.
Recognize, prevent, and STOP harassment and bullying
With the advent of the Me Too movement, some people ask, what actually is sexual harassment? Can I tell my coworker her dress is nice ? Can I date my coworker? If I see a colleague is uncomfortable with sexist or bullying comments, what should I do? We tackle the topic of harassment with sensitivity to all participants. We also cover the general do’s and don’ts concerning bullying the workplace. We discuss prevention, interventions and how a workplace free of bullying and harassment improves productivity and engagement.
Intercultural Competence to Boost Performance
What do Siemens, Marriott, BMW, Microsoft, Ikea, and Google have in common? They recognize that intercultural training produces measurable improvements in performance. But most employees lack sufficient understanding of how cross-cultural differences impact business goals. Intercultural competence is now recognized by top businesses as a cornerstone of success. We can provide you with ways to evaluate, implement and continuously improve the intercultural competence of your organization with an eye towards better financial results.
Navigating Dissent: Conflict Resolution & Safe Spaces
Conflict is a natural part of any workplace, but it can reach levels that harm morale and performance. In this three-part workshop, we learn the fundamental skills required to assess conflict at work, address its underlying causes and resolve disputes within teams and between teams. We learn and practice proven methods of conflict reduction and the promotion of productive dissent that deescalate personality clashes and negative competition for power.This hands-on scenario-based workshop addresses the key aspects of negotiating conflict: creating and distributing value; defining the interests of participants, and empathising with other views without sacrificing your values and mission. Learn how to manage these tensions by creatively leveraging diversity.
Communication & content writing
We are a full-service content agency that can provide all of the written material you need, internally and externally, for a wide array of media, communications and strategic messaging. Inclusion Stars can also help you to advance your business mission by improving the employee communication skills, from public speaking and presentations to intercultural competence.
Public Speaking: Captivate an Audience with Superior Storytelling
Learn the fundamentals of techniques through a business lens. We focus on developing clear, concise and compelling oral delivery. Discover key techniques for success such as: show me, don't tell me; suspense; connecting with your audience; and crafting provocative introductions/endings. We will look at concrete examples of both successful and disastrous public speaking. Participants have the chance to practice their own oratory with expert feedback to achieve maximum impact.
Content Creation and Communications
Catch your readers' attention and work with a highly experienced content writer who knows how to get eyes on your message. The Inclusion Stars team can provide the content you need for a wide range of internal and external audiences. We can show you how to craft a communications plan that will win over your target audience. Need to write reports, memos, customer communications, emails, social media posts, or blogs? Let us show you the way – we can tailor training to groups or individuals. We can even do the writing for you!
Communicating Change:
The Art of Transformation
The success or an organization's evolution is dependent on how well its leaders communicate change to employees and customers. Learn how to craft communications that clearly explain change, and encourage stakeholder involvement in transformation.n We help you apply globally tested techniques that keep employees motivated and engaged during turbulent times. Enhance your change communication skills through case studies, role play and peer-reviewed research.
Giving and Getting Feedback
We grow most through our failures. But we often bristle when someone points out that we can do better. Are we able to change from what we hear, or do we just want to bash the critic? How hard is it for us to provide feedback that really helps people grow? Do we believe that we can evolve, and that others can? We will discuss our best and worst feedback experiences, how to grow from them, and how to maximize the positive impact of the feedback we give based on neuroscience.
Women and The Confidence Game
Research suggests that men are far more comfortable than women with self-promotion. What obstacles do women at work face when it comes to confidence? How can they overcome these obstacles? How can organizations foster confidence among women to enhance their leadership potential? Gain the tools you need to improve your confidence in expressing and selling your ideas. We reveal individual and organizational techniques that support the development of positive self image and expression at work.
Media Confident Boot Camp
A contributor to USA Today, New York Times and Elle, veteran international journalist Dinah Richter Spritzer and her team can show you how to create a long-lasting, positive relationship with the media. Participants will learn to share their organization’s message in a transparent, accessible style that journalists appreciate. Discover the right method to answer difficult questions in radio, TV or online interviews. In today’s world of 24-hour multi-platform news, all employees need to be certified as media confident. Because even when not speaking to the news media directly, their online footprint is affecting the image of your organization.
Essential Leadership
Many managers become leaders, or seek leadership, without acquiring the requisite strengths and skills to motivate others.
We offer one-to-one and group training on inclusive behaviors, decision-making under pressure, design thinking, safe-space innovation, strengths-based leadership, responsive feedback and mentoring that align with your talent development goals.
Mentoring & Reverse Mentoring: Expand Your Leadership Pipeline
A well-structured mentoring program that fosters leadership development requires in depth strategic modeling, monitoring and evaluation. We have extensive experience setting up all the facets of mentoring, from surveys and goal-setting to stakeholder communication. Let us share our experience with you so that your organization can create mentoring, sponsorship, or reverse- mentoring based on metric-driven results.
Inclusive Leadership for Innovation
Learn how ALL-IN Leadership — organized around Bias, Belonging, Participation, and Chance to Rise — fosters innovation at every level of your organization. Our workshops address how leaders can influence key barriers to talent development. Participants learn specific behaviors that bolster team performance. We look at the ways to deploy emotional intelligence, strengths-based leadership, inclusive leadership and authentic leadership to boost employee engagement, retention and performance.
Boost: Leadership Development for Women
This multi-module program – offered in person or online – ranges from three months to one year. Boost tackles the unique challenges women face as they transition from junior positions to managers, and from managers to leaders. There are soft-skills lessons in motivating teams, earning respect and decision-making. But Boost goes beyond traditional leadership programs and addresses topics such as life-work integration, confidence, power dynamics, feedback, bias busting, and peer-to-peer allyship.